Mike joined Barbican in early 2012 as head of claims, bringing to the company the benefit of over 30 years senior claims management experience in both the company & Lloyd’s markets. Having previously been claims director for the London Market operations of a major global insurer, Mike also managed claims programmes for UK/ European based multinational accounts at both a US insurer and international loss adjusting firm. More recently he has operated as a consultant running strategic claims management projects.
James Roberts is the syndicate claims manager and deputy head of claims.
James joined Barbican in November 2010 having worked for 10 years previously in a claims adjusting role at two leading Lloyd's syndicates.
Working closely with Mike Gardiner he is responsible for the management of the syndicate claims team and liaises closely with actuarial, operations and underwriting management to ensure that claims fully supports underwriting strategy and business development.
James is also involved with a number of Lloyd's forums and working groups and is an Associate of the Chartered Insurance Institute (ACII).