Sian joined in 2016 as Syndicate Claims Manager.
Prior to joining the company, Sian spent 10 years at WRB Underwriting where she held a number of senior claims roles. She has experience of multiple commercial classes and has specialised in both domestic and international complex financial loss and liability claims.
Sian qualified as a lawyer in 2004 and prior to her in-house roles worked as an insurance litigation lawyer in the City.
James Roberts is head of operations for BMAL.
James joined the company in November 2010 having worked for 10 years previously in a claims adjusting role at two leading Lloyd's syndicates.
He is responsible for the management and oversight of the group claims function and managing agency claims team. James liaises closely with actuarial, operations and underwriting management to ensure that claims fully supports underwriting strategy and business development.
In addition, James is responsible for the outwards reinsurance administration team within Group Operations.
He is an Associate of the Chartered Insurance Institute (ACII).