Head of Operations, BMAL
James Roberts is head of operations for BMAL.
James joined Barbican in November 2010 having worked for 10 years previously in a claims adjusting role at two leading Lloyd's syndicates.
He is responsible for the management and oversight of the group claims function and managing agency claims team. James liaises closely with actuarial, operations and underwriting management to ensure that claims fully supports underwriting strategy and business development.
In addition, James is responsible for the outwards reinsurance administration team within Group Operations.
He is an Associate of the Chartered Insurance Institute (ACII).