Charles joined in December 2018 as operations analyst within our claims team.
Prior to joining the company, Charles was working in the claims department at Travelers where he was an operations analyst and claims handler.
Frankie is a senior operations analyst having joined the company in December 2008.
Frankie has a wide range of experience across a number of claims, operations and risk capture roles at the company.
Prior to joining the company, Frankie spent 3 years at QBE having started her career at JLT as a claims technician.